Evy is 18 years-old, studies Journalism and is in the prime of her life. At an unexpected moment, she experiences something she had never experienced before: she had a panic attack. Not knowing that was what she was feeling, she thought there was something wrong with her heart. However, physically there was nothing wrong with Evy. Shocked and advised by a friend, she created an account with NiceDay that evening. Read more about Evy’s experience with online help below.
“Because I was very shaken by my panic attack, I wanted help as soon as possible, but I lived in Tilburg and was still registered with my GP in Zeeland. I did not want to wait and beside, I did not like the idea of first telling my story to the doctor’s assistant and then again to a doctor. I was afraid this was going to take too much time and spoke to a friend about it. He told me about NiceDay, which he knew through another friend. Through NiceDay I was able to get help anonymously, for free and quickly. I downloaded the app and the next day I received a response from the NiceDay team. My intake interview was already scheduled for the following week. I explained what had happened and was linked to psychologist Sarah.”
Good connection with practitioner
“I felt a good connection with Sarah. All our conversations took place digitally. In the beginning this took some getting used to, but I felt safe with her and had no trouble opening up. During the conversations I felt heard and taken seriously and it felt like a safe environment to tell my story. ”
Advantages online treatment
“The advantage of online treatment is that it is very accessible. You don’t have to sit in a waiting room and tell your story to the doctor’s assistant first, then to the doctor and then to a psychologist. You can get help directly and for me there were no waiting lists. This makes mental help easily accessible. “
“At times it was confrontational, but very helpful, to gain insight into my thoughts. The trackers in the app allowed me to register my panic attacks, but also how I expected to feel in certain situations and whether I really felt that way. This helped me realize that things don’t always go the way you expect, it doesn’t always have to go wrong. ”
“It was also nice to stay active outside the sessions via the assignments or reading articles that Sarah sent me after each session. This allowed me to stay productive and reduce my stress. ”
Would you recommend NiceDay?
“I would definitely recommend NiceDay because it is so accessible. If you are unsure about approaching someone, or you don’t feel comfortable seeing a doctor, you can turn to NiceDay. You quickly get in touch with the NiceDay team and receive immediate help. I have experienced this as very positive. ”
Evy received anonymous coaching via NiceDay. This process consists of 5 to 6 30-minute conversations with a psychologist, which can be done via (video) calling and / or chatting. You do not need a referral letter for this process, it is meant to introduce you to mental health care, to offer you tools to cope with your problems and possibly help you to get the care that you need. More information can be found here.